Make a Referral

Help families access the support they need. Our professional referral process ensures confidential, efficient coordination of services for those who need them most.

All referrals are treated with the utmost confidentiality. We handle sensitive information with care and only share details on a need-to-know basis with appropriate professionals.

Who Can Make a Referral?

We accept referrals from various professionals and organizations

Healthcare Professionals

GPs, nurses, mental health professionals, and hospital staff

Social Services

Social workers, family support workers, and child protection teams

Education Staff

Teachers, school counsellors, SENCOs, and educational psychologists

Community Organizations

Youth workers, community centers, and support charities

Legal Professionals

Solicitors, family court advisors, and legal aid workers

Self Referrals (Parents/Carers)

Families and carers can also refer themselves directly for support

What Information Do We Need?

Help us provide the best possible support by including these key details

Essential Information

  • Basic contact details for the family
  • Brief description of the situation and needs
  • Any immediate safety concerns
  • Your relationship to the family

What Happens Next

1

Initial Review

We review your referral within 72 hours

2

Family Contact

We reach out to the family to discuss support options

3

Assessment & Support

Comprehensive assessment and tailored support plan

Submit a Referral

Use our secure online form to refer a family for support

Child Details
Parent/Carer
Bereavement
Referrer Info
Review

Child/Young Person Details

Quick Response Times

We aim to review all referrals within 72 hours and contact families within 5 working days.

72 hours
Initial Review
5 Days
Family Contact
2 Weeks
Initial Assessment